Posts Tagged ‘Marketing’

Crock Pot Marketing: A fix to and forget it appraoch to online marketing

Monday, March 9th, 2015

Marketing is the bane of most entrepreneurs existence. On one hand it is necessary to communicate with your potential customer base while on the other hand it can be an incredible time suck taking you away from the business of running your business. It needs to be done and as the business owner you are the ideal person to get potential customers the info they need, so what is the answer? I can name that tune in one note…Automation.

Marketing, Marketing, Will Robinson

Ok, so maybe Robbie the robot is not exactly the type of automation we are talking about here but a factory analogy is not too far off. Think about it, the key to marketing (once you have figured out your message and the best way to present it of course) is messaging consistently over time to your potential customer base. The problem that most entrepreneurs face is the same issue that plagued the manufacturing industry in years past, volume. And how did manufacturers resolve the issue? Automation. So why not apply a similar principle to your marketing efforts? I know I am not making an apples-to-apples comparison here but you get the idea. It is all about having the time to generate the appropriate volume whether it be physical product or marketing content. We have established that the key to marketing is the number of touches (and no, not bad touches) you make with a potential client over time but just because you want to connect with them on an ongoing basis does not mean that you have to come back next week at the same bat-time and same bat-channel to bang out more brilliant insights. It is hard enough for entrepreneurs to get into a marketing frame of mind for their own business (even if that is what they do for others) so why not maximize that time when lightning strikes and begin filling a crock pot with marketing gems so you can set it to cook slowly, releasing your brilliance as it heats over the course of an automated campaign?

Recipes for Success

Ok, now you are sold. You know you can count on one or two good days each quarter when you can not only concentrate on marketing your company but you are actually interested in doing it. You have the ingredients, now all that is left is to find the right appliance to turn your marketing recipe into the culinary masterpiece you know it to be. So what are the Consumer Reports best buys for automated marketing:

Blog
One of the easiest ways to automate your marketing efforts is through Scheduled blog posting.  Blog platforms often allow you to set a date and time for your postings to go live. WordPress is especially good at this. You can hack out 10 blog draft blog postings and then schedule them to go live at the date and time of your choosing. This allows you to sit down on that one day a quarter and get it all out, all of the industry innovations, customer epiphanies and other nuggets of brilliance related to your business that have been building up but you had not been able to release to the wild. Then once you have extracted every last drop of insight, you can go through and set your wisdom to a slow drip so its magic fingers will touch your clients as regularly as possible. So then you can get back to the business of running your business secure in the knowledge that even though you are not even thinking about marketing anymore, your clients are receiving the benefit of your experience. And once your marketing build up reaches a critical level again you can just rinse and repeat to reset the circle of life.

Email
Email can work in much the same way with the added benefit of your appliance restarting itself for each new subscription so each individual feels the magic fingers at the exact same rate and in the exact same order no matter when they turned on the heat. How does this miracle appliance work you ask? The simple answer is “AutoResponder”. Now I know what you are thinking, “hey, wait a minute, that is what I set when I go on vacation, how can that possible fulfill the promise that you have laid out?” But worry not, the name might be the same but the function is drastically different. Email providers like MailChimp, aWeber or even a more involved service like 1ShoppingCart allow you to set up serialized  autoresponders that run as a result of a subscription to a given email list. These autoresponders generally allow you to set up multiple emails as well as a time delay from the initial subscription so that they can be sent in the order you want them received and with the appropriate time delay between each so your touches can trickle out at the proper rate.

Social Media
Social Media content distribution can also be automated  as an additional prong in your email and/or blogging efforts. Most blogging platforms and email providers offer options for direct social media integration so as soon as your blast of radiance hits your blog or email system, the same information can be immediately distributed to your different social media outlets like Facebook, and Twitter allowing you to magnify your audience all while you are focusing your time on servicing existing customer and business needs.

The bottom line is that through small time commitments and simple automation, entrepreneurs can effectively market themselves without sacrificing the business they are trying to build in the process.

Enhancing Your Networking (social or otherwise)

Friday, January 9th, 2015

Every entrepreneur needs to network in one  form or another in order to bring in new business. There are many different ways this can be done from local networking groups to online social networking and everywhere in-between. No matter how you you decide to network (and yes I am aware that the way you treat individual networks might vary greatly), the dynamics are universal. So when it comes to networking always remember to SPEW. No, not kind of spew (eww).  I mean S.P.E.W. as in Support, Participate, Engage, Woo. Still not getting it? Maybe this will help:

SupportGoing into any networking situation you should always be willing to give of yourself. No one knows your industry better than you so when questions and/or opportunities arise, it is time to rise to the occasion. Give advice and suggest where people can go for help. This will not only set you up as an authority within your group for your industry but it will stick with the members of your group when they are interacting with others. And when any questions come up in conversation that pertain to your area of expertise, they will think of you and refer you without another thought.
ParticipateGet involved in the conversation. No matter what is being said take the time to listen and offer your perspectives on the topic based on your experience. This will help people get to know you through shared experience and help build the trust needed for business exchange.
EngageBe sociable with people in your networks. Get to know them and help them get to know you on a more personal level. The key to networking is the “Know Me”, “Like Me”, “Trust Me”. Trust is obviously the most important when it comes to getting people to refer others to you for business but that trust has to start somewhere. That starting point can be as simple as a few words about a common interest
WooActively promote your network and the people in it to others. Listen to what your group members say so that when you are interacting with others and questions come up about group members areas of expertise, you can return the referral favor.

If you are serious about your networking or even if you are just dabbling, you defiantly need to SPEW. And once you start to SPEW, you will wonder why you weren’t SPEWing all along. You might even find yourself SPEWing in your daily life just for fun.

So why are you still hanging out here? Get out there and start SPEWing. SPEW in your social Networks, SPEW in your local networks and SPEW everywhere in-between.

What exactly is SPAM and how do I avoid getting canned…

Wednesday, August 15th, 2012

In order to be in business these days it is essential to use email but with that great tool sometimes comes great annoyance. SPAM is the bane of most business people’s existence but what exactly is SPAM? Well, you might not believe it but that question is a source of great debate. Many definitions have been bandied  about such as:

  • Stupid, Pointless Annoying Message
  • Sales Promotional Advertising Mail
  • Simultaneously Posted Advertising Message
  • Stupid Persons Advertising Mail

And though many of them go way back and all of them are accurate, the actual origination of the term is supposedly from a Monty Python sketch about a SPAM serving restaurant  in which vikings began chanting loudly about the canned meat every time it is mentioned. You can just hear it now, can’t you? (If not, Click here to listen in and you will never again look at email without hearing it).

Everyone hates SPAM, even Hormel hates it (not the canned kind, they love that) and an entire industry has grown up around preventing people from having to see it. So now that you know why it is called what it is called, the big question that remains (especially for marketers) is “How do I keep my messages from getting caught up in those wonderful filters?”. Well, the answer to that can be very complicated because there is no set answer. The parameters of every SPAM filter is set by the person in charge of setting it up on that particular network. Most filters work on a point system. They set values for different types of content and then set a threshold to determine what is good and what is bad. Once your message hits the set limit, its down the bad egg shoot you go. Some IT people may really hate SPAM and set the tolerance of the filters to be very low to catch anything that could potentially offend pristine inboxes while others might be a bit more liberal with what gets through.  The only thing you can really do to stay out of that dreaded dog catchers net is to try to mitigate the damage by employing a few basic best practices:

  1. Don’t use spammy phrases that scream sales email like “Click Here Now!”, or “GREAT SAVINGS”. SPAM filters don’t like you to be to “salesy”
  2. Lay off the exclamation points!!!!!! Let your content speak for itself, there is no need to beat them over the head with it.
  3. Avoid USING ALL CAPS or “yelling” (especially in the subject), SPAM bots hate that.
  4. Tone it down and don’t use bright red, or green fonts. I know you want to get their attention but there is no need to be rude and SPAM filters get offended easily, Major.
  5. Send real content! Sending something that’s all images with little or no text is a huge red flag because spam filters can’t read images. They get a bit put out and may assume you’re a spammer.

Sloppy code like that generated from a program like Microsoft Word is also a dead giveaway. There are a large number of decent free or low-cost WYSIWYG (What You See Is What You Get) HTML editors out there, find one that works for you or bite the bullet and hire a professional to build your email for you and avoid the mess altogether.

These tips are no guarantee that your email will not end up on the block and there are a great many other things that you can do to try to mitigate your risk but with a little effort (and a lot of marketing self control) you can help ensure that the email man does not have to ring twice.

Using linked in as part of your social media strategy

Thursday, April 19th, 2012

To most people LinkedIn is just part of the social media landscape but in this location you will find not only your customers and prospects but employees and competitors as well all interconnected in a web of possibilities. And while the business uses of other social networks are still being explored, here you have one whose original purpose was business networking. With over 100 million plus users in over 200 countries (and getting a new member about every second) there are exponential networking capabilities but how can you make the most of your involvement in this business networking behemoth? It is all about the basics.

Optimize:
Fully optimize your profile. I know it sounds simple but those little nagging completion meters are there to help you. The more information you provide the easier you are going to be to find by potential clients. And don’t just go through the motions to get to that ever elusive 100% mark, make it count.

  • Don’ Bury the Lead
    Make the info you provide work for you starting with a strong summary-headline. Think of it like keyword optimization for your website. What is the best way to describe yourself for a search. Are you a Graphic Designer or are you an Atlanta Logo Designer. Once term will pull you up with about a million other people while the other significantly narrows the field
  • Show them what you can do
    Make sure to fill out your areas of expertise. You never know what skills a person might be looking for and the more well-rounded you are for the job, the better.
  • Give them a Call to action
    Make sure they can contact you. It does not do you any good to show up in all of the searches if people cannot find a way to connect with you once they determine you are the right person for the job. You need to strike while the iron is hot so don’t give it time to cool down while they are trying to figure out the best way to make your brilliance part of their project.
  • Let your music be heard
    Request recommendations them from connections you have done business with in the past. Testimonials from satisfied clients or praise from former co-workers can go a long way toward sealing the deal. Anyone can “enhance” their resume to sound better on paper but it is a whole different story when potential clients can hear people singing from the mountain tops about their amazing experience working with you.

Connect:
Making connections is what it is all about but it is more than just names on a list. You need to interact to make the most of the medium.

  • Lock and Load
    Add connections from your address book or search people out based on past work history. You have to start building your connections at home before you can expect to be found. And once you make your base connections you can expand your web by reaching out to people they may know. And then they’ll tell two fronds and so on and so on and so on.
  • Get Onboard
    And if you are a business owner, get your employees involved and leverage their connections as well because you never know where you might find that next project.
  • Follow up
    Keeping top of mind with people only requires you to keep your eyes open. Listen to what your connections are saying and drop a quick note congratulating them on recent promotions or other events notated in their LinkedIn account. It will start a dialog that will make you more memorable.

Socialize:
Get your other social networking involved to help spread the word.

  • Twitter
    Integrate your twitter feed into your profile to let people see what you are putting out there and give them an opportunity to follow your musings on a regular basis.
  • Blog
    Integrate your blog as well (if you have one) so people get all the info they need about your and what you offer in one place. Give them more than they bargained for and take advantage of the captive audience to dazzle them with your thought leading brilliance.
  • Trip-It
    If you travel a lot for business set yourself up on Trip-It so you can easily make sure people know where you are going and how long you will be there. That way you can kill two birds with once stone by setting up meetings with new potential clients while you are in the area.

Contribute:
As with any social network, what you get out of it largely depends on what you put into it so make a contribution.

  • Say it don’t spray it
    Use updates to give useful info, not just propaganda. Become a resource for people looking for your expertise. Best case you can become a thought leader on certain subjects and worst case you can provide information that can be a tipping point for determining whether or not your get a call. Either way you can never go wrong with providing useful information.
  • Get in with the In Crowd
    You will find a great many groups in Linked-In that cover a multitude of topics from Alumni associations to highly segments industry specific cabals. Find a group that makes sense for you and join. But don’t just join, in order to make the most of this type of interaction you need to participate. Join the conversation. Give your two cents and who knows you might just strike up a conversation with someone who is looking for you.
  • Sing for Your Supper
    The recommendation train runs both ways. Don’t be stingy! Make sure you are helping your connections the way they are helping you. And if you are still felling a little bit selfish,  keep in ind that writing recommendations can be just as useful as getting them yourself. What you say about working with other people says as much or more than the what others say about you. Remember, you never know what circuitous route a connection may take on its way to you. Someone could be looking for something completely different, read a recommendation you posted and realize that what they really need is a person like you for a totally unrelated project.

Do the Math
Connections through liked-in are like playing 6-degrees of separation from Kevin Bacon. You start out knowing a few people in the far-flung reaches of the world and the next thing you know the Bacon Brothers are playing for your next birthday party. Lets put it in perspective. I only have 141 direct connections through linked-in but those 141 connections actually balloon up to a potential 36,600 connections and that is only going a few layers deep. Just think how many that would be if I actually had to go more than 2 degrees to get to Kevin Bacon? Going all six would yield be a crazy number of connections.

The bottom line is that there is too much business potential to ignore so get it in gear, optimize your account, load those contacts and start some business conversations.

 

Enhancing Your Networking (social or otherwise)

Tuesday, March 27th, 2012

Every entrepreneur needs to network in one  form or another in order to bring in new business. There are many different ways this can be done from local networking groups to online social networking and everywhere in-between. No matter how you you decide to network (and yes I am aware that the way you treat individual networks might vary greatly), the dynamics are universal. So when it comes to networking always remember to SPEW. No, not kind of spew (eww).  I mean S.P.E.W. as in Support, Participate, Engage, Woo. Still not getting it? Maybe this will help:

SupportGoing into any networking situation you should always be willing to give of yourself. No one knows your industry better than you so when questions and/or opportunities arise, it is time to rise to the occasion. Give advice and suggest where people can go for help. This will not only set you up as an authority within your group for your industry but it will stick with the members of your group when they are interacting with others. And when any questions come up in conversation that pertain to your area of expertise, they will think of you and refer you without another thought.
ParticipateGet involved in the conversation. No matter what is being said take the time to listen and offer your perspectives on the topic based on your experience. This will help people get to know you through shared experience and help build the trust needed for business exchange.
EngageBe sociable with people in your networks. Get to know them and help them get to know you on a more personal level. The key to networking is the “Know Me”, “Like Me”, “Trust Me”. Trust is obviously the most important when it comes to getting people to refer others to you for business but that trust has to start somewhere. That starting point can be as simple as a few words about a common interest
WooActively promote your network and the people in it to others. Listen to what your group members say so that when you are interacting with others and questions come up about group members areas of expertise, you can return the referral favor.

If you are serious about your networking or even if you are just dabbling, you defiantly need to SPEW. And once you start to SPEW, you will wonder why you weren’t SPEWing all along. You might even find yourself SPEWing in your daily life just for fun.

So why are you still hanging out here? Get out there and start SPEWing. SPEW in your social Networks, SPEW in your local networks and SPEW everywhere in-between.

Enhancing client interactions through social media promotions

Saturday, December 24th, 2011

Most every business these days have finally broken down and entered the social media arena in one way or another but just setting up an account is not enough to truly make the medium work for you. Sure, setting up the accounts alone can help you with SEO initially because every footprint you make in the name of your company can have a positive impact in that area but that is a short-lived benefit at best of you don’t commit. The only way to really engage clients and potential clients in this brave new world is through regular updates. These updates can take a great many forms from syndicated blog postings for outlets like Facebook or simple re-tweeting of relevant information on Twitter but one of the most effective ways of interacting is through the old school use of a simple promotion.

This Ain’t Your Mama’s Promotion

Historically promotions were done in the form of a drawing. Clients and potential clients would need to go to a physical location in order to put in their entry and this was a great way to not only bring in new potential clients and reconnect with existing clients but it offered the opportunity to actually speak with the people involved. Unfortunately as things evolved into direct mail and then to email, this interactive component was lost for the most part and participation waned. Enter Social Media. The use of social media in business is working to bring some of the interactivity of yore back to the silicone landscape of today’s hermit rich environment. True, you still may not physically see the client or potential client (at least initially) but it is allowing an actual conversation to begin rather than the unidirectional neediness that businesses were directing into the cyberspace ether.

Make it Work!

I can see some nodding heads. You are seeing the potential but you are not sure how to do the Tim Gunn and Make it Work. Well, that can be a little more tricky because what works for one type of business might not work for another but in general contests are pretty universal. Contests are the oldest marketing trick in the book because they work. You set up a scenario, ask people to enter and they can potentially win a prize. It is as simple as that. And they work because the only thing you want to get out of it is the interaction with the people who participate.

A Shamelessly Self-Serving Example

As an example of how I interact with my clients each year, I give you the 12 Days of Mas Chris. This is a contest that was born out of a friend of mine wanting me to post a picture of myself on Facebook wearing a Santa hat. Seems like a rather innocuous request but as with everything else in my life, I took it to the extreme and posted multiple. They were so well received by friends and clients that I began the 12 Days of Mas Chris in which I would post a new photo of myself in a different Santa/Holiday hat each day for twelve days (And from there it evolved to be me also being inserted into different TV or Movie scenes wearing a holiday hat).

After all 12 days have been posted, people are able to vote on their favorite photo once a day for 5-7 days. I do a first, second and third place drawing from the entries and award prizes to the lucky few. In this case I give first place $50 toward any upcoming work, second place $25 toward upcoming work and third place a $10 Starbucks gift card.

Along the way clients comment on the photos and it allows me the opportunity to interact even if I am not currently doing any work for them.

The contest is so successful that I have clients asking when it is going to start because they enjoy my ridiculous photos almost as much as driving around their local neighborhoods looking at Christmas lights and have incorporated the 12 Days of Mas Chris into their annual Christmas traditions.

I enjoy creating the photos almost as much as clients and friends seem to enjoy seeing them each year and I get the added benefit of the additional interaction so it is a Win/Win/Win.

The Moral

The moral of the story is that no matter what you decide to do whether it is a simple concept or a very complex one, running promotions through your social media outlets can have a very positive impact on your customer relationships and you might just have a little fun along the way.

 

Crock Pot Marketing: A fix to and forget it appraoch to online marketing

Tuesday, October 4th, 2011

Marketing is the bane of most entrepreneurs existence. On one hand it is necessary to communicate with your potential customer base while on the other hand it can be an incredible time suck taking you away from the business of running your business. It needs to be done and as the business owner you are the ideal person to get potential customers the info they need, so what is the answer? I can name that tune in one note…Automation.

Marketing, Marketing, Will Robinson

Ok, so maybe Robbie the robot is not exactly the type of automation we are talking about here but a factory analogy is not too far off. Think about it, the key to marketing (once you have figured out your message and the best way to present it of course) is messaging consistently over time to your potential customer base. The problem that most entrepreneurs face is the same issue that plagued the manufacturing industry in years past, volume. And how did manufacturers resolve the issue? Automation. So why not apply a similar principle to your marketing efforts? I know I am not making an apples-to-apples comparison here but you get the idea. It is all about having the time to generate the appropriate volume whether it be physical product or marketing content. We have established that the key to marketing is the number of touches (and no, not bad touches) you make with a potential client over time but just because you want to connect with them on an ongoing basis does not mean that you have to come back next week at the same bat-time and same bat-channel to bang out more brilliant insights. It is hard enough for entrepreneurs to get into a marketing frame of mind for their own business (even if that is what they do for others) so why not maximize that time when lightning strikes and begin filling a crock pot with marketing gems so you can set it to cook slowly, releasing your brilliance as it heats over the course of an automated campaign?

Recipes for Success

Ok, now you are sold. You know you can count on one or two good days each quarter when you can not only concentrate on marketing your company but you are actually interested in doing it. You have the ingredients, now all that is left is to find the right appliance to turn your marketing recipe into the culinary masterpiece you know it to be. So what are the Consumer Reports best buys for automated marketing:

Blog
One of the easiest ways to automate your marketing efforts is through Scheduled blog posting.  Blog platforms often allow you to set a date and time for your postings to go live. WordPress is especially good at this. You can hack out 10 blog draft blog postings and then schedule them to go live at the date and time of your choosing. This allows you to sit down on that one day a quarter and get it all out, all of the industry innovations, customer epiphanies and other nuggets of brilliance related to your business that have been building up but you had not been able to release to the wild. Then once you have extracted every last drop of insight, you can go through and set your wisdom to a slow drip so its magic fingers will touch your clients as regularly as possible. So then you can get back to the business of running your business secure in the knowledge that even though you are not even thinking about marketing anymore, your clients are receiving the benefit of your experience. And once your marketing build up reaches a critical level again you can just rinse and repeat to reset the circle of life.

Email
Email can work in much the same way with the added benefit of your appliance restarting itself for each new subscription so each individual feels the magic fingers at the exact same rate and in the exact same order no matter when they turned on the heat. How does this miracle appliance work you ask? The simple answer is “AutoResponder”. Now I know what you are thinking, “hey, wait a minute, that is what I set when I go on vacation, how can that possible fulfill the promise that you have laid out?” But worry not, the name might be the same but the function is drastically different. Email providers like MailChimp, aWeber or even a more involved service like 1ShoppingCart allow you to set up serialized  autoresponders that run as a result of a subscription to a given email list. These autoresponders generally allow you to set up multiple emails as well as a time delay from the initial subscription so that they can be sent in the order you want them received and with the appropriate time delay between each so your touches can trickle out at the proper rate.

Social Media
Social Media content distribution can also be automated  as an additional prong in your email and/or blogging efforts. Most blogging platforms and email providers offer options for direct social media integration so as soon as your blast of radiance hits your blog or email system, the same information can be immediately distributed to your different social media outlets like Facebook, and Twitter allowing you to magnify your audience all while you are focusing your time on servicing existing customer and business needs.

The bottom line is that through small time commitments and simple automation, entrepreneurs can effectively market themselves without sacrificing the business they are trying to build in the process.

Building your business without getting lost in the minutia

Tuesday, September 6th, 2011

Every entrepreneur wants to build their business but most new businesses have to be very lean in order to get off the ground. Unfortunately for most businesses that means doing without key things that can help their business thrive but that does not have to be the case. Just because you do not have the specific skills needed for a task and you cannot afford to have a full or even part-time employee around to get the things done that you need does not mean that you have to do without. There are inexpensive options available to give you the help you need so you can focus more on the business of building your business.

Picture it, your office, now. You, focusing on meeting your clients needs while your daily office/business needs are effortlessly handled by an unseen force? It is an amazing feeling right? You, focusing on the stuff that made you want to start your own business in the first place, not a care in the world. Sound too good to be true? What could this amazing unseen force be? It is none other than your Virtual Assistant. That’s right, your heard me…Virtual. And I am not talking about The H.A.L 9000 or some scary SkyNet kind of thing that will take your data in a desperate plot to take over the world. I am talking about highly skilled professionals working from home that can remotely help your back office run at peak efficiency.

Think about it like hiring a temp from an agency but rather than getting basic computer skills and the task for providing office space and equipment, you get someone with experience doing exactly what you need done who provides their own equipment and can help you at just about any hour of the day (within reason of course). You can find VA’s with skills that run the gamut from very broad skill sets to help you take care of stuff that piles up and keeps you from getting to more important things to very narrow specializations to help you with more of a surgical focus and everything in-between.

Need someone to answer the phones so you can get out for a few hours a day unencumbered?
No problem. There are many ways in which your local business calls can be routed to a VA so they make appointments, take messages or anything else you require.

Perhaps you have great marketing ideas and have no clue hoe to implement them?
That’s not a problem either. You can find marketing writers to help with your website and other marketing content.

Does Social Networking completely elude you?
You are covered there too with social media experts who can not only get you setup with the likes of Facebook and Twitter but will also keep it updated for you to keep your presence fresh.

Bookkeeping not really your bag, baby?
You can find a VA to handle your payables and receivables to ensure that you are always in good standing with your vendors while making sure that your clients are in good standing with you.

Web Guys getting you down?
You can even find someone to make your website updates for you so you don’t have to pay outrageous maintenance costs to unscrupulous web developers.

And instead of paying for someone 25-40 hours a week, you only pay for the time you use and the rates are very reasonable. So what all can you get? The sky’s the limit. If there is a need, chances are the is a VA out the that is specializing in easing that pain.

And the list goes on. If you need it done, chances are there is someone out there with the expertise you need, ready to help.

So what are you waiting for? You can get exactly the help you need without the unnecessary overhead so have a seat at the table, tuck in and help your business grow.

Zen and the Art of Email List Maintenance

Thursday, August 18th, 2011

Many business owners new and old ponder the age-old question of how to build and expand an email list for their online marketing efforts. While the question of building a list is important, the more important thing to consider out of the box is how to maintain it once it inevitably reaches critical mass (what can I say, I am more of glass is too big kind of guy).

Now some people like to stick with the old capture an email one at a time and maintain the list offline is something high-tech like a spreadsheet way of doing things. This is very time-consuming and leaves you open to all sorts of human error issues from forgetting to add a name to the list all the way to forgetting to unsubscribe someone. Others may  have a custom application that captures the information in a database to try to keep the issues at a minimum and lessen the time it takes each month to maintain their list but this way still requires you to handle subscribes and unsubscribes somewhat manually.

All this time spent maintaining your email list can defeat the purpose of having one in the first place because rather than being able to concentrate on your business and making your clients aware of the latest and greatest, you are spending all of that quality marketing time (that could be spent on developing your promotion or enhancing your product) on making sure that the little old lady in Pasadena (who may not even get to her email for days at a time) is receiving your less than well thought out message. So what is the answer? When in doubt go to the professionals!

As I have stated in previous posts, a veritable gaggle of reasonable priced companies have popped up to fill this void. Now I know what you are thinking,”Why would I have a company do nothing but maintain my list?” and the simple answer is that you wouldn’t. The companies I am talking about specialize in email delivery but they offer this business saving service FREE as a part of using their service. And small businesses can easily find FREE Trials (like AWeber, VerticalResponse, and GetResponse for example) and depending on your list size and mailing requirements FREE forever (like my personal favorite MailChimp).

So seriously, how can they help?

  1. Well, to start they will allow you to import your existing list so you breathe a little easier.
  2. Then they provide you with a form you can place on your website to use for capturing email information. This is key because information submitted here goes right to your list and if you have more than one, that can be delineated as well to make sure that people who wanted to hear more about your great Green Bean Casserole recipe can be separated from those interested in your 14 ways to deal with household insect incursions.
  3. Once people are subscribed they can be sent a verification email so you can be doubly sure that they wanted to receive email from you and are not just the innocent victim of a vindictive co-worker who knows they have an irrational fear of overcooked legumes and singed them up for your casserole recipe list as a way to get back at them for not sharing their Shamrock shake…but I digress.
  4. And in the event that they intended to subscribe but your recipes somehow remind them too much of their dearly departed aunt Flo (the Green Bean Casserole Queen of Tallulah Falls), they can use a link provided to unsubscribe from your list.

With all of this functionality at your finger tips, you are now no longer a slave to the innumerable changes to your list each month. Now you can focus on the business of marketing your products/services secure in the knowledge that the list you use to disseminate your pearls of business brilliance is the best list it can be each and every time you setup a new campaign. And who knows, with all this extra time you may want to start another list or two with which to dazzle the masses with your new-found love for croquet mallets.

 

The 5 D’s of Effective Marketing Content

Tuesday, March 16th, 2010

The biggest mistake that marketers make when developing their collateral materials is focusing too much on their brand and not enough on their products or services. Rather than focusing on the Who, what marketers should really be focusing on is the Why. Whether you are creating a new brochure or adding to a website, the best way to set yourself apart from the crown is with effective content.

Effective marketing materials should be constructed to persuade and inform. And as much as it pains me to say, design isn’t everything. You really need to have solid content to support your flashy graphics because once they snap out of their sense of awe and wonder about your stellar design (which they WILL experience 🙂 ), they will be ready to feast on the information your materials have to offer. If there is no substance to be had, they will leave and move on to a company that can satisfy their hunger.

The 5 D’s
In order to give yourself a fighting chance against all of the five-star competition out there you just need to ask yourself a few questions as you go through the process of developing your content:

  1. Definition – Is your product or service clearly defined and are all of the important features enumerated?
  2. Differentiation – Have you clearly stated how your product or service differs from your competitors and what specific pain it remedies?
  3. Demographics – Does your content clearly speak to your intended audience?
  4. Design – Is your content easy to read and understand and will it get your points across without confusing a layperson about your product or service?
  5. Distribution – Will the material you plan to produce be easy to distribute to your target market and be understood without interaction from a member of your sales team?

Answering these questions as you develop your materials will help your content to be more effective which will translate into more sales.